Ciaobella Miles* Terms and Conditions

These terms and conditions govern the membership in the Ciaobella Miles Loyalty Rewards program.

If you need any clarification of these terms and conditions, please contact our customer service team by email at


  • Membership in the Ciaobella Miles loyalty Rewards is free, and open to customers who register online.

Earning Miles

  • To earn Ciaobella Miles, customers must first register as a member online by creating a free account that requires an email address and password.
  • To earn Ciaobella Miles for future purchases, members must sign into their account using the email address and password used to create their original account before placing the order online.
  • Ciaobella Miles will not be awarded for purchases made using Ciaobella Miles (redemption)
  • Ciaobella Miles members earn 2 Ciaobella Miles per dollar spent on retail purchases, exclusive of shipping and gift wrapping charges.
  • Ciaobella Miles are rounded up or down to the nearest dollar spent.
  • Ciaobella Miles are calculated nett of discount received.
  • Unauthorised purchases and fraudulent transactions do not earn points.
  • There is no limit to the number of Ciaobella Miles you can earn.
  • Ciaobella Miles are for individual members only and cannot be sold, auctioned or transferred to another members account.
  • Ciaobella Miles have no cash value.
  • Members continue to accumulate points whilst their account is active
  • Ciaobella Miles are earned on the purchase price after any promotional discount.
  • Ciaobella Miles earned will be adjusted for all returned and refunded merchandise.
  • Ciaobella Miles are not credited to customers who ordered  without signing into their account. Members  who change their email address via the "My Account" page will retain all benefits and mileage until redeemed.
  • Ciaobella Miles is exclusive to Ciao Bella Travel and is not valid in conjunction with any other offer or third party supplier.
  • From time-to-time we may offer bonus miles promotions which we will promote on our website, social media or via our monthly newsletter to subscribers.

Mileage Redemption

  • A minimum of 501 Ciaobella Miles is required to make a redemption which is an instant saving of $5.01.
  • Members can  redeem mileage online during check out, if mileage is greater than 500, members have the option to redeem mileage and apply the Ciaobella Miles dollar equivalent to the total purchase price.
  • Ciaobella Miles Members may use all or part of their mileage towards a redemption.
  • Ciaobella Miles can be used for purchases only.  No cash will be refunded when the price of a purchase is less than the Ciaobella Miles earned.   If the purchase amount is less than the amount of the Ciaobella Miles      earned, the balance will be available until fully spent.
  • Unauthorised purchases or fraudulent transactions do not earn points.

Ciaobella Miles Loyalty Rewards Program Changes or Termination

  • Ciao Bella Travel reserves the right to change the Program rules, benefits, terms, conditions and limitations, or to cancel the program entirely at any time without prior notification.
  • If Ciao Bella Travel chooses to terminate the program, any remaining or unused reward point balances will be forfeited.


  • Ciaobella Miles Loyalty Rewards is administered by Ciao Bella Travel and our standard Privacy Policy applies. Our Privacy Policy can be viewed on our website.


  • Ciaobella Miles is a customer loyalty program of Ciao Bella Travel Pty Ltd also referred to as Ciao Bella Travel.
  • Members release Ciao Bella Travel and any associated parties from all liability in connection with the Ciaobella Miles Loyalty Rewards Program. Each member permits sharing of information necessary to fulfill the terms of the program.
  • The member is responsible for determining any tax liability arising from participation in the Program.
  • Ciao Bella Travel is not responsible for errors and/or omissions in any Ciaobella Miles Loyalty Rewards Program document.